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Steward Health Care Only Provider to Receive Massachusetts' Coveted 2018 Leapfrog Top General Hospital Distinction

December 6, 2018

St. Anne’s Hospital and Holy Family Hospital today both earned Leapfrog’s “Top Hospital” Award for the second consecutive year – the only two hospitals that received this high distinction in Massachusetts. The recognition follows Saint Anne’s and Holy Family’s recent “Grade As” for hospital safety, and Saint Anne’s “Straight A” designation having received an A grade for every bi-annual reporting period since its inception in 2012. The Top Hospital award is an elite distinction awarded to hospitals nationwide for demonstrating excellence in hospital safety and quality through the Leapfrog Hospital Survey. The Leapfrog Top Hospital award is given to less than six percent of all eligible hospitals. 

Saint Anne’s Hospital in Fall River and Holy Family Hospital in Haverhill are the only two general hospitals in Massachusetts to earn this year’s Top Hospital designations. Last year, Holy Family’s Methuen campus was named a Leapfrog Top Hospital. Both hospitals are part of the Steward Health Care system. Steward is the nation’s largest private, for-profit physician-led health care network in the United States, which leverages technology, innovation, and care coordination to provide the highest quality care and safety in communities where patients live.   

“We are thrilled two of our hospitals – St. Anne’s and Holy Family earned the award of America’s best hospitals for the second consecutive year by the Leapfrog Group,” said Dr. Mark Girard, President of Steward’s Northeast Hospital Region. “We are committed to providing the highest quality of patient care and this award is a testament to our stewardship to our patients.”

“We are gratified to be recognized by the Leapfrog Group as one of just six percent of America’s top hospitals in achieving important goals in quality of care and patient safety,” said Michael Bushell, president of Saint Anne’s. “Each and every day, the commitment of our frontline staff and medical staff to deliver the highest quality of care, with compassion and excellence, is evident. We are grateful for their expertise and humanity and for steadfastly fostering a culture of safety for our patients and the communities we serve.”

“We are proud to be recognized again by the Leapfrog Group as one of America’s top hospitals,” said Craig Jesiolowski, President of Holy Family Hospital. “This distinction is a direct result of our staff’s delivery of a superior patient experience and our investments in emergency room care. We look forward to continuing our work to provide the highest standard of care to our patients and the Merrimack Valley community.”

Of nearly 1,900 hospitals in the country rated for a variety of important criteria, Saint Anne’s and Holy Family’s “Top Hospital” distinction is recognized nationally among just 35 general hospitals, 13 children’s hospitals, 17 rural hospitals, and 53 teaching hospitals.

Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, inpatient care management, and the hospital’s capacity to prevent medication errors. The rigorous standards are defined in each year’s Top Hospital Methodology.

“Being acknowledged as a Top Hospital is an incredible feat achieved by less than six percent of eligible hospitals nationwide,” said Leah Binder, president and CEO of The Leapfrog Group. “With this honor, Saint Anne’s has established its commitment to safer and higher quality care. Providing this level of care to patients in Fall River requires motivation and drive from every team member. I congratulate the board, staff and clinicians, whose efforts made this honor possible.”

To qualify for the Top Hospitals distinction, hospitals must submit a Leapfrog Hospital Survey and achieve highest performance in its category. The selection of Top Hospitals 2018 is based on surveys from nearly 1,900 hospitals. To see the full list of institutions honored as 2018 Top Hospitals, visit


About Saint Anne’s Hospital

Founded by the Dominican Sisters of the Presentation in 1906, Saint Anne’s Hospital in Fall River, Massachusetts, is a full-service, acute care Catholic hospital with 211 beds and satellite locations in Attleboro, Swansea, Dartmouth, New Bedford, and Stoughton, Massachusetts. A member of Steward Health Care, Saint Anne’s provides nationally recognized patient- and family-centered inpatient care and outpatient clinical services to patients from surrounding Massachusetts and Rhode Island communities. Recent recognitions include “Straight A’s” for patient safety since 2012 and the 2017 Top Hospital award from the Leapfrog Group; Women’s Choice Awards as one of America’s best hospitals for cancer care and orthopedic care; dual Patient Safety Excellence and Outstanding Patient Experience awards from Healthgrades. Saint Anne’s key services include Center for Orthopedic Excellence; multiple robotic-assisted surgical capabilities; Saint Anne’s Hospital Regional Cancer Center; two ambulatory surgery centers; the Center for Pain Management; a spine center; and inpatient geriatric psychiatry services.


About Holy Family Hospital

Holy Family Hospital is a 385-bed full-service, acute care hospital with two campuses located in Methuen and Haverhill, Massachusetts. Both locations, Holy Family Hospital-Methuen, and Holy Family Hospital-Haverhill, provide comprehensive inpatient, outpatient and 24/7 emergency services, including eICUs. With first class specialists, innovative treatment options and state-of-the-art technology, both of our hospital campuses provide exceptional care throughout the greater Merrimack Valley and southern New Hampshire. Holy Family Hospital was the first hospital in Massachusetts to receive the Gold Seal of Approval® for Advanced Certification for Total Hip and Total Knee Replacement from the Joint Commission, the premier health care quality improvement and accrediting body in the nation, and maintains advanced certification. To learn more go to


About Steward Health Care

Steward Health Care is the nation’s largest private, for profit physician led health care network in the United States. Headquartered in Dallas, Texas, Steward operates 36 hospitals in the United States and the country of Malta that regularly receive top awards for quality and safety. The company employs approximately 40,000 health care professionals. The Steward network includes multiple urgent care centers and skilled nursing facilities, substantial behavioral health services, over 7,900 beds under management, and approximately 2.2 million full risk covered lives through the company's managed care and health insurance services. The total number of paneled lives within Steward's integrated care network is projected to reach three million in 2018.

The Steward Health Care Network includes five thousand physicians across 800 communities who help to provide more than 12 million patient encounters per year. Steward Medical Group, the company's employed physician group, provides more than six million patient encounters per year. The Steward Hospital Group operates hospitals in Malta and nine states across the U.S., including Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, Texas, and Utah.


About The Leapfrog Group

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.



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