Merrimack Valley Hospital and Holy Family Hospital Awarded "A" Safety Grade by Independent Industry Watchdog

Wednesday, December 04, 2013

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Merrimack Valley Hospital and Holy Family Hospital were awarded “A” grades in the Fall 2013 update to the Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an independent industry watchdog. The first and only hospital safety rating to be analyzed in the peer-reviewed Journal of Patient Safety, the Score is designed to give the public information they can use to protect themselves and their families. All ten acute care hospitals in the Steward Health Care System (Steward) received “A” grades from Leapfrog.

“Patient safety and a commitment to quality are at the forefront of our efforts and I am extremely proud of the teams at both hospitals for achieving the highest rating,” said Lester Schindel, President of Holy Family Hospital and Merrimack Valley Hospital

Calculated under the guidance of Leapfrog’s Blue Ribbon Expert Panel, the Hospital Safety Score uses 28 measures of publicly available hospital safety data to produce a single “A,” “B,” “C,” “D,” or “F” score representing a hospital’s overall capacity to keep patients safe from preventable harm. More than 2,500 general U.S. hospitals were assigned scores this Fall. 

“As patients begin to take a more active role in selecting where to receive health care, it has never been more important to focus on hospital safety and transparency. The ‘A’ hospitals, including Holy Family Hospital and Merrimack Valley Hospital, are helping us to raise the standards of health care nationwide,” said Leah Binder, president and CEO of Leapfrog. “We offer our congratulations and hope Holy Family Hospital and Merrimack Valley Hospital will continue to strive for an ever-increasing level of excellence in patient safety.”

Acute care hospitals in the Steward Health Care System that received an “A” include: Saint Anne’s in Fall River, Holy Family Hospital in Methuen, St. Elizabeth’s Medical Center in Brighton, Norwood Hospital, Carney Hospital in Dorchester, Good Samaritan Medical Center in Brockton, Nashoba Valley Medical Center in Ayer, Merrimack Valley Hospital in Haverhill, Morton Hospital in Taunton, Quincy Medical Center. Leapfrog does not evaluate specialty hospitals, such as New England Sinai Hospital in Stoughton, which specializes in long-term acute care.

“We are incredibly proud of this award because it recognizes our ongoing commitment to health care quality and patient safety at Holy Family Hospital and Merrimack Valley Hospital, and across the Steward system,” said Justine Carr, MD, Chief Medical Officer of Steward.  “In the past three years, Steward has invested hundreds of millions of dollars in new services, new physicians, significant infrastructure improvements and new clinical technology to improve the quality of care and patient experience in our hospitals.”



About Holy Family Hospital, a Steward Family Hospital
Holy Family Hospital (www.stewardholyfamily.org) is a 261-bed acute-care hospital serving some 450,000 people in 20 communities throughout the Merrimack Valley and southern New Hampshire, including Methuen, Lawrence, Andover, North Andover and Haverhill, MA; and Salem, NH. Holy Family is fully accredited and has proudly received the Gold Seal of Approval from The Joint Commission, the world leader in evaluating the quality and safety of patient care. Our Regional Center for Orthopedic Care has also earned The Joint Commission’s Disease Specific Certification for hip and knee surgeries. For six consecutive years, our Cancer Center has held the Outstanding Achievement Award from the American College of Surgeons (ACoS) Commission on Cancer (CoC). Learn more about Holy Family Hospital's programs and services.Holy Family Hospital is located at 70 East St., Methuen, MA 01844.

About Merrimack Valley Hospital, a Steward Family Hospital 
Merrimack Valley Hospital (www.merrimackvalley-hospital.org) maintains 105 acute care beds and 17 adult behavioral medicine beds; all are private rooms. The hospital’s clinical strengths include a 24-hour emergency department; orthopedic, endoscopic, general, vascular, urologic, GYN, plastic and reconstructive, podiatric, thoracic, ENT and outpatient pediatric surgery; and adult behavioral medicine care with a focus on geriatric issues.  Merrimack Valley Hospital offers a comprehensive Pain Management Center and an award-winning Wound Care and Hyperbaric Center. The hospital also provides a wide range of outpatient services, such as laboratory services; electrocardiography (ECG or EKG); electroencephalograms (EEG); electromyography (EMG); pulmonary function testing (PFT); Imaging Services such as dysphagia testing, bone density testing, full-field digital mammography, ultrasound (general & obstetrical) and echocardiograms, magnetic resonance imaging (MRI), positron emission tomography (PET-Scan), 64-Slice CT scan and x-rays; nuclear medicine services that include SPECT Scans; surgical day care; and physical therapy. Merrimack Valley Hospital, a Steward Family Hospital, is located at 140 Lincoln Ave., Haverhill, MA. 

About The Leapfrog Group
The Leapfrog Group (www.leapfroggroup.org) is a national nonprofit organization using the collective leverage of large purchasers of health care to initiate breakthrough improvements in the safety, quality and affordability of health care for Americans. The flagship Leapfrog Hospital Survey allows purchasers to structure their contracts and purchasing to reward the highest performing hospitals. The Leapfrog Group was founded in November 2000 with support from the Business Roundtable and national funders and is now independently operated with support from its purchaser and other members. 


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